The system will only show a vendor name when the AI can identify something it perceives as a vendor name. Secondly, it needs to be able to identify something it perceives as an invoice number. When it cannot, it enters the sender email address instead of guessing the vendor name.

Sometimes this is because the email in not actually an invoice. See Delete Bogus Sender Lines for how to examine and handle these lines.

If the email is an invoice, you will be able to easily choose the correct vendor and you may only need to provide your own version of an invoice number to post this in Dynamics GP.

Last modified: May 17, 2023

Need more help with this?
We value your input. Let us know which features you want to see in our products.

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.