Once a request for approval or authorization has been sent for a particular batch, that batch will be locked and can no longer be edited. To unlock the batch for editing purposes, the request itself can be canceled.
- Go to the Mekorma Payment Batch Status List.
- Check the box next to the batch(es) you would like to unlock.
- Click Cancel Request.
- Choose OK to confirm cancellation or Close if you do not want to cancel.
- The batch(es) can now be edited as needed.
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