There are a number of ways to make inquiries on payments/batches processed by the outsource provider. Additionally, depending on the status, certain actions will be available to further or complete processing if an issue arises.

Some common inquiries will need to be made in the outsource provider’s portal; certain actions (like voiding a batch) must be done in both the payment portal and within Dynamics GP.

Last modified: March 26, 2022

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