Void ePayment Batches

On occasion, GP may be prevented from receiving a response from the ePayment service once a batch has been sent. For example, if GP is not connected to the internet, the batch cannot be processed.

!Only ePayment batches with a status of Sent can be voided. Before voiding you should confirm that the batch has definitely NOT been processed by the ePayment service by logging in to the ePayment portal and viewing the status there.

*To open the Enhanced ePayment Batch Maintenance window, go to the Mekorma Area Page > Routines > Payabales > Enhanced ePayment Batches

1. Open the Enhanced ePayment Batch Maintenance window.

2. Use the drop-down menu to view batches with a status of Sent, or by searching for the GP Batch Number/ Remote Batch ID.

3. Click on the batch you want to void.

4. Choose Action > Void.