Registering Payment Hub

Payment Hub is provided under trial with your registration. Upon termination of the trial period, you must register the product to continue with the onboarding process. Registering your product is important so that Mekorma can provide the best customer support possible. It also helps us understand what features our customers need.

*For Microsoft Dynamics GP Customers: Registering for Payment Hub is required, even if you previously had Payment Hub with GP.

*Vendor Validation is not included in the trial version of Payment Hub. You must have a valid subscription to use this product.

After installing Payment Hub from Microsoft AppSource, complete a brief set of steps that will get you on your way to streamlining your payments!

1. To begin, click on the Click to Register hyperlink on the banner presented below the Business Central menu options.
   

2. Proceed to enter your company information on the Customer Registration page. Enter your company name, street address, city, state, zip code, country, and phone number. Ensure this information matches the information you provided to Microsoft when registering your Business Central application.
   

3. Click Next to proceed with the registration process.

*Payment Hub is designed to contact Mekorma’s registration service. Choose the Allow Always option to enable the connection between your Payment Hub application and our registration service. Blocking this connection prevents successful registration and the use of Payment Hub.

4. Choose Allow Always and click OK to continue.

5. For Microsoft Dynamics GP Customers: You will be asked if you have migrated from a Microsoft Dynamics GP system. If you are migrating from Microsoft Dynamics GP, click Yes to enter your Microsoft Account Number (MSAN). This helps the Mekorma Sales Operations team link your Payment Hub product to your existing Mekorma account.
   • If you do not have your MSAN, continue to step 6 to continue registration.
   • If you are a partner assisting your customer with the installation and registration process, contact Mekorma Sales at sales@mekorma.com should you want to confirm this information prior to completing the registration.

6. Proceed to enter your contact information. Mekorma requires the contact first name, last name, title, email address, and phone number. We ask that you enter the contact information of the person associated with the company being registered.
   
   If you are a partner, enter the contact info of the person who you are working with at the customer site.

7. If you have a Microsoft Partner you are working with, click Yes to continue if you know your partner’s information.
   
   If you are a Microsoft Partner, enter this information. This helps our Sales and Support team resolve any inquiries you may have on behalf of your customer. We also encourage you to register as partner through our Mekorma Portal.

8. Enter your Mekorma Partner information.
   
   Upon completing the data entry, click Finish to submit all the collected information to Mekorma. Expect to hear from our team upon registering your Payment Hub product.

9. To see the information previously entered and to check your product registration status, click the Tell Me button and type in Mekorma Registration to view the page.